Contact the Editorial Team

Editorial correspondence: [email protected]. That single address covers corrections, clarifications, topic suggestions and permissions questions.

There is no contact form on this page, and there is none anywhere else on the site either. That is intentional: a form invites people to type things into a page, and the safest arrangement for an informational project that holds no accounts is to collect nothing at all. Email leaves the record in your own sent folder, where you can see exactly what you shared.

We are a small editorial group, so replies are not immediate. Messages that identify a specific factual problem on a specific page are prioritised, because those are the ones that make the site better for everyone else.

Corrections

A statement that is factually wrong, misleading in context or out of date. Include the URL and quote the sentence. The fact-checking page explains what happens next.

Clarifications

An explanation that is defensible but ambiguous, or a definition that reads one way to a controller and another way to a founder.

Topic suggestions

A question about cards, controls or expense workflows that this site does not answer and structurally could. Suggestions are read, but nothing is guaranteed a page.

Permissions and quoting

Questions about citing or quoting our text. The default position is set out in the terms of use, so read that first — it may already cover your case.

Trademark and brand usage

Correspondence from a rights holder about how a brand term is used on a page. Our position on nominative use is on the disclaimer.

This is a reference project. We hold no accounts, provide no financial services and have no relationship with any provider, so there are whole categories of question we simply cannot answer — not as policy, but as a matter of fact.

What we can do is make the provider’s documentation easier to read. If you are unsure which category of product you are even looking at, the cards hub and the corporate card vs credit card comparison are usually the fastest route.

• There is no login, account area or application form anywhere on this site
• We never request payment, deposits or fees of any kind
• We never contact readers first to ask for account details
• We never offer to check, unlock, expedite or fix a card account
• We never ask you to install software or grant access to an account

If a message, page or caller claiming to be Brex Card asks for any of those things, it is not us. Treat it as an impersonation attempt, do not respond, and report it to your card provider if account details were involved. Our prohibition on impersonation and credential collection is written into the editorial policy.

1. Name the page

   Paste the full URL. "The corporate card article" could be any of several pages, and guessing wastes a round trip.

2. Quote the sentence

   One sentence is usually enough to make the issue unambiguous, and it tells us exactly which claim to re-check.

3. Say what kind of problem it is

   Wrong, misleading, outdated, or unclear. The four lead to different fixes, and knowing which saves a reply.

4. Leave out everything else

   No account details, no screenshots of statements, no personal information. A URL and a sentence is the whole requirement.

Email sent to us is processed as ordinary email at our mail provider. We keep correspondence only as long as it is useful for handling the matter, and we do not add correspondents to any list, because we do not operate one. See the privacy policy.